Claims conditions

ZIVA warranties

Is something wrong with the ZIVA items you got and used?


Do not hesitate to send us what happened with your ZIVA product.

Please take a photo of the product and fill in the claim form (only the yellow part).


And then you easily send the claim form (included photos) to


You can download the claim form here:

Warranty claim form


The yellow filling in the claim form should be filled by customer.